ETPL BPO services offer a comprehensive suite of Voice and Non-Voice (Data) process outsourcing solutions in a competitive and compliant offshore model.
We offer in-bound, out-bound calling, enquiry handling, consumer support , data entry, claims handling and a range of processing services to over 30 medium scale and large customers including financial institutions, healthcare agencies, government agencies and other MNCs across different time-zones.
ETPL leverages the latest contact centre technologies and best practices to provide a conducive work environment for the staff and a measurable, trust-worthy value to customer.
With a current capacity of 1500 seats, we are steadily adding to the range of operations, specialization in specific verticals as well as increasing the geographical presence.
ETPL sustains the excitement on the floor by providing unique incentives and rewards to the BPO staff. Our attrition ratio is one of the best in this industry.